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Bought a baby sling bath. Used it once but hated it. Tried to return with original receipt and box. Was told no since it was used. Isn't that the point of buying an item? How would I know if I liked it had I not used it? This lady was so rude. My husband tried to return next day and she started bad mouthing how a customer had tried to return a very used one with burn holes and stuff. She refused to take it again. Remember item was used once. Later we returned item at different walmart with absolutely no issues. The first lady was just being rude and thought she controlled everything. Took her job way too seriously.