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Literally almost every single one of you are complaining about walmart and their policies. Not having the boxes for items, opening DVDs or video games, and so on. There are policies implented in place for a reason. Where do you think the piece of junk you are returning goes? Do you think they throw it in the trash? No they send it back to the company. That is why they need the box. Also, if you open a DVD or video game it is not a policy that it cannot be returned, it's a federal law. Don't like a federal law please talk to the government. Also, there are hours for the store to have customer service open, if you cannot read those hours posted on the door or call ahead to see if customer service is open, that is not walmarts fault that is yours. Do you go to the bank when it's not open and get pissed? No you do not. Walmart does not have to return your stuff with or without a receipt, states that in their policy. It's your responsibility to keep up with your receipts not walmarts. They even have an app where you can immediately scan your receipts in and it keeps your receipts forever. Most ridiculous bunch of complaints I have ever heard. Just because someone tells you no doesn't mean they are being rude. It means they can't do anything, and you're mad because they have policies to abide by.