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The return policy is on the back of every receipt. It can take up to 10 days for a refund to go back onto a debit/credit card. Every return AND exchange requires a government issued photo ID. It has been the return policy since November 2014. Victoria's Secret employees cannot see your information later in the system that your ID is scanned through. It is called a TRE system and it tracks returns and exchanges to prevent fraudulent returns. Returns without a receipt get you the lowest selling price for the item, beauty especially is low because it is the most popular thing to be stolen, so when someone who stole it tries to return it without a receipt since they never bought it, they will get a very low price and it can only be given back in store credit. Nobody is stealing your information with your ID, it's simply used to see how many returns/exchanges you have made, and there is a limit, stated on the back of the receipt. Don't get mad at the company, get mad at all the thieves.