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I attempted to return a faux flower garland and 3 separate stems yesterday to the store in Vernon Hills, IL. The tags were still on the items and I had the receipt. The items were in their original bag. Apparently they picked up a slight scent of smoke from me driving an hour to the store. The cashier called the manager over and whispered in her ear with a nasty look at me and the manager looked at me and said "I can't take these back". I said you must be joking (they are plastic) She then went to page someone else to come over. The tone and the facial expressions that were used are not appropriate for dealing with customers. For godsakes, you would think I was caught shoplifting. Last time I checked, it is legal for me to smoke if I so choose. Your policy says nothing about not being able to take the items back if they smell like smoke. In total, these cost me $50. I have been doing business with your company for many years and have spent plenty of money. I can tell you I will never step foot in the Vernon Hills store again. I threw the entire bag in your garbage can outside the store as I left as the way they treated me just left me mortified.