Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I see I'm not alone with United as tied with American for worst airline in the world. I booked a flight with United a year ago for a trip to Galopogos Islands. One day before I fractured my hip was in hospital and had my assistant call to cancel flight. Received a credit for future travel which had a one year from DOP 2-17-2015. Tried to contact United and spent hours trying to access account. They require more info then banks , user name, pin, phone , address, what if info changes. Anyways called a discounted employee who after no luck using my email and number ON THE TICKET I was told sorry we have no record of you. The funny part is I am US citizen living in Mexico and in the 6 year living here never have I been so ripped off, lied to and all because refunds are best way to not honor their promise. Never ever fly with The Cooked Company called United.