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So...I took 30 cans of catfood (pate style) to EXCHANGE for the same catfood (bits style). The first rep told me go get the catfood I wanted, so I gathered up what they had in stock which was 16 cans and went back to the returns counter. The rep now asked her supervisor what to do about the other 14 cans since I did not have my receipt.NOW...the SUPERVISOR says, no receipt,,then NO EXCHANGE AT ALL. I asked to see a MANAGER as I felt this was unjust, this is catfood not an electronic or DVD etc.....The MANAGER told cashier to EXCHANGE the 16 available cans and issue a card for the other 14 cans. WHY WAS I REFUSED THIS TO BEGIN WITH? Why did I have to ask to speak with a MANAGER? Are the department supervisors that untrained to not know WAL-MART RETURNPOLICY. I felt truly insulted. I have a TARGET credit card now and I will take MY business to TARGET from this day on. Shame on AMERICAS LARGEST RETAILER to allow a customer to be made to feel insulted.