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I brought a tablet from Toys r us for my son for Xmas. It malfunctioned a few days later. I tried to return it to the store today after several attempts to fix the it. The clerk said i couldn't return it because of their 14 day return policy. I said I brought it for Xmas, and I am just discovering that it is not working. She said they go by the date of purchased which I obviously purchased before Xmas. I asked how was I going to get my money back then, she said to contact the manufacturer, which didn't make sense to me. I paid Toys R us not the manufacturer. I called them anyway and they said that I have to be refunded by Toys R us-duh. So, I called Toys r Us customer service and turns out the have a holiday return policy which the idiot clerk and her idiot supervisor knew nothing about. So, I will be returning the tablt again tomorrow