Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I just had the worse experience in TJ maxx of Jacksonville,Florida(Atlantic blvd) I went over to exchange or the luggaged i had bought for a trip. After using once the zipper broke and i had to safety pin it to travel back home!!! That on it self was embarrassing! I had previously called to explain the situation and they said no problem we will return the used luggage. Once i got there the manager REFUSED to return the luggage because it was damaged. Duh thats why im returning it. I showed her the receipt exacly 8 days after purchasing! She explain that there no exchanges or returns on damaged items!!!! I paid $69 for an already damaged item!!!! The zipper broke on its own! Never shopping at TJ Maxx again!!!! Idk how they train them, but their customer service is the worse ive seen so far. Specially with Managers!