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my mother in law had a flight from chicago ORD to phoenix on november 21st in the late evening<br /> she was told that the pane s pilot ran out of hours so she waited another 12 nhours before they got her a plane to detroit now the plane in detroit broke down and needed a part which they had to order so another 6 hours and they founf her aplane to south carolina!!!! the oppisite way of phoenix well she got to south carolins and had to wait another 4 hours before catching a plane to arizona whats wrong with this picture she is disabled and on a fixed income but no help from american airlines what so ever!!!!!