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This evening I was on Stubhub looking for Lakers tickets for January 2016. As I stepped away from my computer to answer the door, I came back to see my daughter was on my laptop and that she accidentally purchased tickets for an event that I was just looking at -- a date I didn't want. I immediately called StubHubs customer service since I didn't see a way to cancel the order online and couldn't find the Refund or Order Cancellation policies. I was told there was no way to cancel the order -- even though it was made by accident and it had only been less than 10 minutes since the purchase was made -- and that I would have to resell the tickets back online to get my money back. I believe this is UNFAIR PRACTICE on StubHubs end and that customers should been given a reasonable amount of time to cancel an order especially if it's for a large amount of money. My order for $402.19. I'm going to contact my credit card to see what my options are. I'm really disappointed by Stubhubs customer service and that they don't have a Order Cancellation or Refund Policy on their website. I will never use StubHub again.