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Original Comment
I returned a $4.89 pacifier, 1 item on a $56.00 receipt that I presented and the lady required all the information from my ID card, name, address, phone #. When I asked what the information is used for, her answer was simply the computer won't let me do the return without it. I proceeded with the return but was and am very upset about what I consider an invasive policy. Since Toys R Us/ Babys R Us won't change their policy, the only way to express my displeasure with their policy is to discontinue shopping their and express my displeasure with Toys R Us/ Baby's R Us whenever the opportunity presents itself. If this store continues to treat reasonable customers in this way, I'm sure they'll feel the impact soon enough.
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