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I bought a lenovo flex 2-15the computer has shut down completely and Lenovo would not fix it beause of a warrenty I was never told about and specificaly asked for beacuse I am very ill and cant stand, walk, or do too musc of anything withour dropping, spilling, tripping over my wonderful boys toys, so I knew I needded all the warrenties they have to offer. At the time of purchasre I was told that Yes the have a warrenty for drops and spills but I did not purchse one. Plyus the man I spoke with me was absolutely tghe meanest human being on the planet, if he even was human. They wanted $300 just to look at it. We have saved for ntwo years to buy this. And the cutomer service horrifically mean and all around the WORST PERSON I have ever encountered. I have had so many problems with this computer, that my other extra warranty I bought separately (thank goodness) has had my computer more than me. Customer service is very important to me and I would pay just a little because the actuaaly care about the customers LENOVO DOES NOT!! I do not rcommend them at all EVER.