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Reply to anonymous who posted on Sept 11th. Obviously you areally a Walmart employee. If not you have way too much time on your hands. These people pay their hard earned money for a product and they choose Walmart to do it at. Therefore Walmart should reward them with good customer service. There is an exception to every rule. Yes you have your scammers and all that out there. But they are not hard to spot. The person with the laptop obviously is NOT A scammer and received faulty merchandise. How can you accuse them of breaking the laptop? Did you not read what they wrote? And the fruit. You can't prove it either way but you know what? If someone takes the time to return a piece of fruit they must be broke and hungry. Receipt or no receipt is Walmart gonna go out of bussiness over a coconut? No. Give the man/woman a new cocunut. This is why Publix is number 1 in the nation cuz they treat their customers like worthy people and serve them. Walmart treats some customers like criminals.