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I could not find a place to post my review and warn people to book on the British Airways unless here.<br /> From my sincere heart I would advise people not to book on this airways. It is not only me who did not believe on the weak rate given; my experience with this big thief let me feel Yes the weak rate shown on this website for BA is really right and reflects the awful airways.<br /> I am writing these letters and I really feel sorry of my initiative to book through them. Now I believe that it was my first and last time to book a flight via BA.<br /> The story starts in September when I booked a flight before half a month.I cancelled my booking when I knew that my single visa to London is missing my father's name. I called British Airways claiming for refunds as I participated to be a member on their executive club. Firstly the officer told me to hold on for two minutes as he goes to ask his manager and he came back to me after 15 minutes. He repeated the same holds on with me for three times. My call took me more than 40 minutes just to claim for refunds.<br /> Secondly he told me that i get a refund of 40 euros only. I complainted to him that this is really disappointing. I did not cancel my flight but because of the visa it is cancelled and they go a report from the airport checkin desk. Then he let me wait to ask his manager for another choice and he told me after 15 minutes of holding on that i can be given reschedule flight but provided with conditions as follows: <br /> I must reschedule on that day of calling them<br /> I can not give my ticket to any one or change my name<br /> They will charge me over the reschedule service taxes of around 120 euros.<br /> The reschduled tickets should not exceed the original booking fare and I pay the difference in cost.<br /> If I reschedule for the flight with lesser fare than the original one, they will not pay me any pence.<br /> I was astonished with their reply. They oblige me to travel again even if i do not want to. And they want me to use their flight and requires high service taxes over the reschedule booking. <br /> At this time I believed that really they are playing with customers and stealing their money. I really have not thought that there is a A flight company staling its customer in our world.<br /> I was thinking as British Airways is a good Airways but from this experience I share it with previous complaints against this Airways is a sufficient evidence to let the people who read my post to change their minds and travel with other Flight Airways.<br /> I am reflecting my own experience to warn people from this airways. Their Airways is like a spiderweb where customers get trapped. <br /> Sorry for taking your time and hope readers think carefully and read other's complaints against this Disgusting Airways.