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On 1/21/2015 I booked and paid through the website of British Airways BKK an air ticket BKK-Lon-BKK on the name Weiske / Klomklao. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> On 20/05/2015 I must canceled the flight because my travel companion has not received a British visa. <br /> <br /> <br /> <br /> Our planned visit to London was only 3 days because we had there a 12 day Euro Expat scheduled bus group travel. <br /> <br /> <br /> <br /> The beginning and end of the tour was London and we need get visa. But we not get that Visa for GB.<br /> <br /> <br /> <br /> OK, that's over.<br /> <br /> <br /> <br /> British Airways sent on 20. May 2015 confirming my cancellation and told me to repay the amount on my Visa card account to.<br /> <br /> <br /> <br /> Since 20.05.2015 I wait for the refund of the amount by the British Airlines.<br /> <br /> <br /> <br /> Refund: 78310 THB (nearly 1900&amp;#8364; / 1500 BTP) Booking number: YGXCCW Weiske / Klomklao from 21/01/2015<br /> <br /> <br /> <br /> I have already requested on BA Service site and send fax, because of that money-back transfer Received neither an acknowledgment of receipt of my request and not get an answer ether the Money.<br /> <br /> <br /> <br /> What going on BA...they have no interesting to pay back.<br /> <br /> <br /> <br /> Think that's not correct from BA Services. <br /> <br /> What else I can do. <br /> <br /> <br /> <br /> Thanks<br /> <br /> Armin Weiske