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I hate their new return policy. Not ONLY do they use my ID, but for some reason they deduct points off my rewards cards too. Like what in the hell is that?! And I thought the new rewards system "helps the best customers earn rewards back faster" I've spent thousands in this freaking store. Never again. I'd rather go to buybuy baby or target! Or even Walmart at that! Losing so much loyal customers because of your stupid rewards system that makes no sense. If I'm returning off my registry why in the heck should I lose my hard earned points because my family& friends bought from your stupid store or bought multiples &I get my points deducted because I'm returning off my registry even when they didn't even mention my registry to begin with!! Ugh, rant over. Excuse my language everyone. Sorry.