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Well today I was schooled on walmart return policy. Had two xbox games my son has been bugging my to fix or do what we parents do to make the games work again. ya know take them back to the store haha. Well he got them both for xmas yeah yeah I know 8 months ago but me as im am lazy on the weekends got tired of him so we packed up and went to walmart tonight. Heres the thing had a receipt for one I bought and the other one no receipt. Goto the first walmart and tell them they broke month after xmas or whenever I figured I could get a even exchange on the one w/o receipt and just exchange or get something else or cash back with receipt. this is what happened they told me even with a receipt I could only exchange the games for the exact same game something about manufactures rules. Only if it was unopened I could get a different item. ok so I went to exchange them only had one game gofigure but the walmart on the next corner had the other game so we went there the cs person was a total b even before I started talking I proceded to tell her was at other walmart ther were out so I just need to exchange game well we don't do that here wo a receipt. Im the other store did well our store managers rules is no exchange on games wo receipt so Im ha I have a receipt forgot (haha) Then she gets mord pissed well its over 90 days now so they wouldn't do it. I left and called the store and talked to a meanager he explained its up to each store manager to set policys on returns but he would do this for me. going back tomorrow to exchange. Ps the reason I didn't want to mention the receipt was cause the other store would let me exchange the game for a different one if it was unopened and with a receipt. Which is what I wanted didn't want the cash not my fault the games break were always having problems with them. Sorry so long. Lesson is have them call the manager its a store rule that they will override. Walmart is like every other business "see what will stick to the wall. 90 percent does." Eventhough its a store rule its not corporate rule complain about it to a manager they will fix it because 90 percent don't complain