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Didn't know that day, though it's still within the time limit period for returns, when I went to the store to return the Dvd online access code (unused & unopened) for my school I bought online that it should be returned within 14 days upon the item arrival. But the lady refused to accept it saying that they cannot accept items that they cannot sell in the store, I need to return it online. I went home & few days after w/c is 3 days after 14 days policy, I prepared the item to ship it, when I've read down the invoice slip that I can actually bring that item in store for return. So I called the store right away and told what happened, the lady said she can't help me anymore because it's beyond 14 days. For a student, $100 is such a big deal. I would never buy in this store again for my coming school items.