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my husband and I bought a pool pump that was of very poor quality so we took it back less than 1 week after buying it and they refunded the money back to our credit card. The customer service rep said it would take 2-3 day before we see the money returned. Ok we are now on our 10th business day with no money returned to our account yet. We went back to ask why and they changed there words and said it could take up to 13 days before we see a return. Walmart trains there poor workers who are desperate for jobs to be dishonest and up hold there store polices while completely disregarding the whole idea of what good customer service really is.