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I am a Ross shopper have been for a long time finding great deals on many items. I was reading some of the other post and just would like to comment on some of them as far as returns. I have worked in the retail industry and know a bit about returns for many stores. Quite a few of them have different policies and it is to the owners discretion to how they accept refunds. When making a purchase it's always wise to inspect the items before you decide to make a purchase. There are instances where some people allow their children to run and play in stores; children break things. There are also instances where a plus sized individual will try on something that is too small for them and destroy the item. This is why it makes since to inspect before you buy. Now there are some stores who will if you still want to make that purchase offer a discount on an item that someone may have messed up. My mother was a seamstress when she purchased clothing that may have had a few buttons missing or the zipper was ripped out of it, those are things that are easily replaceable. Ask for the discount for purchase and a lot of companies will still make that sale. As far as if something getting destroyed in the store and no one being made to be responsible for the payment of that item, stores have the option to sale it as is at a discounted rate or zero it out. So they really don't lose too much revenue when items are torn, broken or destroyed. As far as shopping in Ross, I have never had an issue with a return. Even if I may have been missing either the tags or the receipt the return can be made with one or the other. And either way I am always good with a store credit because I shop there so frequently.