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Let me give you answers as to how returns are handled, at least at my store. The policy is 30 days with tags and receipt, with clothes/shoes/accessories unwashed, and unworn. We are not a used clothing store. So if an item you're trying to return is not in sellable condition, we will not return it, unless its a rare exception for certain circumstances. This means that if you buy shoes, and wear them out for a night and then try to return them all scuffed with dirt on them, we will decline it. Also, dont buy nice clothing, wear it out, then return it with stains. We know you didnt buy it like that. And everyone at the party probably saw your tag hanging out of your dress. If you have a receipt but no tags, you should be able to return the item. If you have the tags, but no receipt, it might be able to be returned for store credit as long as the inventory list says that it is a recent item. And remember, the inventory list tells us when we got the item in the store, not when you purchased it. So if you bought an item that's been in the store for a while, and you have no receipt, you won't be able to return it. Also we don't return underwear with no tags attached. Its foul to even allow to return them at all, in my opinion. Nobody wants to touch where your crotch has been. If you bought an item within 30 days that is poor quality or has broken, we might be able to return it. However if its been months, you will have to contact the manufacturer because it won't be able to be returned.<br /> <br /> <br /> The thoughts and opinions above are solely my own, and do not reflect the desires and opinions of the tjx company.