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Return policy is simple, it is stated on the bottom of your receipt. If you lost your receipt that is your own problem maybe you can take it as an opportunity to be more organized. If you have a return without any form of receipt/gift receipt/proof of purchase/credit card used, then they send you store credit through the mail for the current selling price. KeeP that receipt too! If you do not receive your store credit through mail, there is a phone # on the receipt you need to call to tell them you never received it! And don't get mad if they don't give you the "full price you paid" because you have no proof of what you actually paid, anyone can say they paid full price, but where is the proof? And if it has been beyond 90 days from date of purchase (which is plenty of time) your receipt is no longer valid, so it is as though you do not have a receipt. Simple. Every company has their own return policy.