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... Wal Mart Customer Service. I've had to use it twice in one week, but both times got results. Corporate policy says, no receipt and value is under 25$ You have option of cash or gift card. If item is over 25$ You get a gift card. I returned unopened foundation for 14$ and first i was told we don't do returns without a receipt? Then i requested a manager. Manager said we don't take back "pharmacy items" i said, it is not pharmacy, it is a health and beauty aid and policy says i cant return medicine. Then i began to call customer service, I KID YOU NOT, she returned it. No call made. HOWEVER; i asked for the cash back as the policy says under 25$ you can get cash without a receipt.... Nope... She wasn't having that. Anyways i took the gift card but it truly is frustrating if a large company as wal mart takes the time to post their refund policy clearly online but depending who is working that day will decide if they choose to follow the policy? Oh and the Same store i tried to return an unopened ink for 50$ without a receipt and was told "no" went out of store called customer service, and I was correct. Unopened ink can be returned without a receipt. Customer sevice spoke to the manager on my phone (lol) so yes i received a refund but, oh...by the way, she reminded me that i had two refunds without a receipt and i only had one more time i could do it. Well, once again, i had to school this manager and according to policy that would be 3 refunds in a 45 day period! Not for the rest of my life! What an idiot!!! KNOW THIS NUMBER, learn it, save it and please USE IT when the manager isn't following policy! ( oh yeah but make sure you actually go to wal mart corporate site and read and understand the policy first. It is easy to speak to someone. .. It's GREAT!!!