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THERE IS NO RETURN POLICY. YOU GET A WHAT? A MERCHANDISE CREDIT CARD IN THE MAIL?? REALLY? WHEN? WHEN THE ASSOCIATE/MANAGER SNICKER ABOUT YOU, JUDGE YOU, LOOK YOU UP AND DOWN, ROLL THERE EYES MEANWHILE AND THEN ITS.....(drum roll please...) the long anticipated answer! You can shop today for your 29.99 sweater for anything in the store that cost 4.49 or we can mail you our INVISIBLE MERCHANDISE CARD ONCE YOUR RETURN HAS PASSED THROUGH THE PRESIDENT AT HEADQUARTERS AND GIVES THE REAL FINAL APPROVAL, Oh what if he doesn't approve IT??? well your SOL! Love the items in the store but on a 1-10 10 the best in customer service, a 3. oh and I like the stores that don't have cameras behind the mirrors in the dressing rooms. Yep they sure do. Hanford ca. assoc got caught. look it up yourself. the zip is 93230