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I received a tablet for Christmas and within 30 days it was defective.... I called Wal-mart to see about an exchange... was told more than 15 days had passed so I have to contact manufacturer. what a joke!!! they still have not helped me with this situation, all I get is that I have to pay to send it to them so that in a month they can send me a replacement. No matter how upset the consumer is neither Wal-mart or RCA cares as they have your money and don't care if the product works! DO NOT BUY RCA products or shop at Wal-mart for your electronics as you will be greatly disappointed.