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I bought a media player that plugs into my tv's hdmi port to have android system on my tv. Well it stopped working after like 2 months. I had protection on it and everything but couldn't actually get into my profile for the protection site for some reason. I didn't take it back for a few months but I spoke to one of the workers in electronics and he told me that it steal shouldn't be an issue with or without the receipt or proof of protection plan. Well it was. I brought it back and they scanned it with a handheld scanner thing and said that it didn't come up at all. Told me that it wasn't in their system. I spoke to the manager on duty and they said with it saying it's not in the computer and me not having my receipt then there wasn't much to be done for my problem and I had to either produce proof or purchase or keep it. I was pissed and outraged. I asked the customer service girl what would make it not show up? She told me that they most likely has been discontinued from there. Such bs