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I bought 3 clothes in Ross store in Hampton, VA on Nov 29, 2014. Next day I returned one clothes of about $40. A couple days later I checked my credit card and did not see the credit on my account. They said it took a couple days for the credit to post. Then I was out of country for 3 weeks. I came back and checked my credit card statement and still no credit. I called the store and they said since I did not have my receipt they could not do anything about it, even if I can give the original purchase reference number. I will not buy from Ross any more.