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I received a blouse from my daughter-in-law for Christmas that she had purchased in Alabama. She also gave me a gift receipt in case I had to return it. I live in Florida and took the blouse back to the Ocala store because it didn't fit me. I was informed that I could exchange it for something else or receive a store credit for the $46 blouse but that I could not receive a refund without the original receipt. I contacted my daughter-in-law who is going to search for the receipt even though she thinks she threw it out. She brought up the point that she had paid for it with a credit card and if I got a refund, the purchase would go back on her card. What a hassle this is! How can this store hold a customer hostage like this. How can they stay in business with such a ridiculous policy. What is the purpose of a gift card? Never again Lane Bryant!