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Today while doing a return with a receipt I received a notification that I was blacklisted from doing any returns or exchanges within the next 60 days because I have done three returns since September. What the system failed to acknowledge is that I have probably spent $1000 since then on Christmas and birthday gifts. Of these three returns one was returned because it was poor quality and not as it appeared online. I have a one year old and prior to this bought a ridiculous amount from their store. I have been made to feel like a criminal and not only will be changing my shopping habits but will be sharing with all my friends and family to do the same. I am cancelling little one's online gift registry and will be returning (well, my husband will be returning) whatever I purchased from them that I can buy elsewhere. It's really sad because I am very loyal to brands when they provide good service which TRU clearly no longer does.