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bought a defective cd from Walmart after the cashier told me could only exchange it for the same which they did not have was told to bad no money back called corporate and am not only getting my money from the regional manager the cashier is being reprimanded for her crude manner which she treated me I also informed them that sometime ago she did the same thing to my learning disabled grandson matter taken care once again it helps to call and complain not only do you fell better sometimes corporate America cares