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Got a HP laptop for $199.00 that was complete junk as can be expected. Took it back and got a Acer Aspire V5 before reading reviews on the things. They're known to be slow but mine has other problems. Been buying computers there for over 15 years and that's the first time I've ever gotten 2 bad ones in a row. <br /> <br /> Anyway, they have a 15 day return, BUT, they're doing it off the first defective computer, not the second. Moral of this story: when buying electronics there, DON'T exchange or trade up, just get your money back and do another purchase. I noticed the computer I got for $298.00 a week ago is now $218.00 on closeout, but I don't care about that. I'm fine with the $298.00 if it worked halfway decent. <br /> <br /> I did cancel my online order for the ship to store for the replacement I should have gotten 2 computers ago. Live and learn. <br /> <br /> Trying to see if I can get somebody to fix this thing to make it useable but Acer does have a one year warrantee so I'm trying to send it back to them. Just not happy having to send a computer in Ive had less then a week. I've had a few bad HPs (and one awesome one that took tons of abuse and STILL works) but this is my first bad Acer since my first one in 1997. The replacement was going to be a higher end Acer as well.