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I stopped in a dollar general store on 1578 Gallatin pike in madison tn to exchange an umbrella I had purchased a few weeks back. The only reason I purchased it from this particular store is because it was raining and I was in the area. Ithis day I try to use it and when I raise it .the ring went straight up and the umbrella wouldn't open. I was upset because I live nowhere near this store. I go in explain my situation .the clerk is very rude and non helpful. The other worker ther was just as rude and non helpful at first she said since I don't have the receipt I could exchange that was fine then when I get to the register she say her manager ( who isn't available of course) says I need the merchandise to be in the packaging or the tag. I was so upset .I asked to speak with the manager she proceeded to call her but of course no answer so I would have to wait at least 4 days before she would be available. I have shopped at the dollar store for yrs but the way I was treated really makes me rethink shopping at the dollar store. Their employees are very unfriendly and unhelpful.