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Now when I tried to return something without a receipt the rude lady at customer service said that I would need the Kroger plus card that I used when purchasing it and a date that I think I purchased it. After half hour she said I can exchange it for the same exact thing, I got the same exact thing, but different flavor because I didnt like the flavour of the juice. She denied the exchange and said I would have to get the same exact thing. I was loyal to Kroger, but after this never again will I shop there.