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Booked 2 rooms for one city, one night on April 29, 2014. Gave phone rep my email for reservation confirmation. Arrived at motel about 9pm. No reservation, no email confirmation. The idiot had reserved in different city. Only thing he got right was the state and the charge which wouldn't be refunded. No second chance here. 2nd bad experience with Super 8. They are never getting another shot at me.