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I had purchased appliances from Sears through a vendor (recommended) after I had a fire loss. The appliances were delivered 1 month before the scheduled delivery, so they sat in my garage till the kitchen was ready. The delivery guy had told me that if I didn't accept them then, that I would receive them 1 at a time or I could have to wait a couple weeks when I called to get them redelivered. Well since I had to do a complete remodel, I wanted to insure they were here when we were ready for them, so I excepted the delivery to be sat in my garage. After three weeks of sitting there, we finally unboxed them for installation. We then noticed that ALL the appliances were damaged in some form. I had previously called the vendor about early delivery cause install was also paid for, so I then called him about the damage to the appliances. He again was going to call about the damage (Nov 2013). It is now April, 2014, and I still haven't got any results. Sears has told me it is my fault for accepting the appliances but they could have been returned within 30 days of delivery if I wasn't happy with them. Well due to an early delivery, they are claiming I don't fall into the 30 day category!!! I hate to say I do and if I don't get results this week (Frig is now broke for the 3rd time), I WILL BE CONTACTING MY ATTORNEY. All I want is for them to be replaced w/ appliances that aren't dented, scratched, nicked or warped. This has been the worst experience w/ Sears ever. I have always purchased small & large appliances there, but more than likely never will again.