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No where on the policy does it state that you can return anything without a receipt.<br /> If there is no receipt, it can be put on a gift card IF that store has sold that item(which can be checked in the computer). Which is very nice considering most places require a receipt.<br /> <br /> As for the dvds and games, if its opened you can exchange it for the same thing and that one has to be opened before leaving the store. That isn't policy that is Federal Copyright Law.<br /> <br /> The 15 day return policy on electronics is put in place because that's all the manufacturers will allow to get full credit back for the item.