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Yes, Kroger's is 100% satisfaction guaranteed at the Kroger&quot;s that I shop at. Too,<br /> <br /> If Kroger's rings up a grocery item with the incorrect price, the product is free. This will only apply to food items. If the checker is new and unfamiliar, call the manager.<br /> <br /> Lastly, if Kroger fails to use your coupon or you forget to provide at checkout, customer service desk will refund. If the service desk is closed, be mindful to watch the screen checking prices that they ring up, and they will correct the mistake right then.