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greyhound is a thief. first of all they sale you the highest ticket possible. then they dont let you know that it is no refundable. then they tell you to hold the ticket until you want to go and pay them just 20 more dollars to change it to a day you would want to go even though you are not planning on going. messing with greyhound they took and kept a total of 140!!!! i waited on the 6th in rain and ice for a bus that the greyhound said was still coming but never showed and they still want give me my money back.DO NOT RIDE GREYHOUND!!! PEOPLE US HARD WORKING MIDDLE CLASS PEOPLE STOP I REPEAT STOP MAKING THE RICH RICHER. DO NOT RIDE GREYHOUND!!!! One more thing the refund no. 2148498966 does not work but they give that no. to people and 90% of the people on the phone can not speak or understand good english. DO NOT RIDE GREYHOUND.