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I bought a Tracfone, Oct. 6, 2013, I do not get service on it at my house, so on Oct 13,2013 I asked the cashier can I return the tracfone, as it does me NO GOOD WITHOUT SERVICE. She said do you have your reciept, I said yes. She then said yes you sure can, we can't refund the mins though, I said ok. The very next day, Monday Oct. 14, 2013 I was there again, asked another cashier the very same question, and got a DIFFERENT ANSWER, the oldest lady that works at this store at 1620 E Wade Street Trenton, Florida 32693 (352) 463-0013 don't know if the numbers on the bottom of the receipt will help its ~ 00818 02 then 1487. She said if you added mins to the phone, NO!! I said how in hell would I or anyone else know if it worked or did NOT without mins????? What does she THINK or does she?? I guess I'm suppose to ASK THE PHONE DO YOU WORK, and HOPE it will ANSWER me?!?!? That's stupider than stupid to come out of ANYONE'S MOUTH!!!!! And HOW DID SHE GET A JOB at DG being that STUPID?????? So PLEASE, PLEASE, PLEASE advise me the CORRECT ANSWER. Thank you in advance for your time, and help.