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Original Comment
I had to cancel a flight bereavment flight threw United Airlines and spoke with a Rasheeda threw customer service.... with in a MINUTE, she cancelled my flight and put in for a refund! Rasheeda was very nice and understanding... after reading all the neg. comments I was very concerned with having to battle the airline for a refund, but it was amazing how fast, easy and understanding she was! Thank you Rasheeda
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