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The policy says they'll load it onto your credit card, but fail to state that you need the credit card on your person when making the return.<br /> <br /> I tried to return an item and had left my credit card in the car. When I said I didn't want store credit and that I'd come back later, the girl at the register processed me for store credit. Called her manager and found out that once she processed it there was nothing to be done.<br /> <br /> Never shopping there again.