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I purchased a cell phone at the Dollar General and it would not work. The store had to activate the phone in order for it to work. Something was wrong with the activation process and the store manager would not refund my money. I was out of $80.00 and the manager was not willing to assist. She just stated "There's nothing I can do about it". THat is the worse customer service that I have ever experienced. I think the manager needs retrained and I would like to have my money back or a phone that will work.