Groupon Returns and Refunds
Groupon Return Policy
Within a week (7 days) of purchase, any unredeemed voucher can be returned. After that first week, Groupon is unable to offer a refund. But keep in mind that you can always use your voucher for the face value, even after the promotional value expires. Getaways:
Getaways often have restrictions on when you can stay and by when you need to book the vacation. In the event that you can't take a trip during those dates, Groupon offers a refund on any unredeemed Getaways voucher up until the date restrictions. After that, you can still use the paid value of the voucher, but Groupon won't be able to refund it. Goods:
Certain restrictions apply for Groupon Goods, but as long as the fine print coincides with Groupon's policy, you can return most goods within two weeks (14 days) of purchase, no-charge. If an item arrives broken, damaged, or missing pieces, let Groupon know, and they'll tale care of it. GrouponLive:
Unfortunately, events purchased through GrouponLive are nonrefundable after the date of purchase. However, if an event is postponed or canceled, they'll be happy to let you know and provide you with a refund.
See what others are saying about Groupon returns, refunds and exchangesAdd a comment about Groupon -->
Complete Groupon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
See detailed Groupon customer service rankings, employee comments and much more from our sister site.